Free Business Undertow Assessment

Business Context

Business Industry

Team Size

Just me (solo operator) 2-5 people 6-15 people 16+ people

Annual Revenue Range (AUD)

Time Allocation Patterns

How many hours per week do you personally work?

Under 40 hours 40-50 hours 50-60 hours Over 60 hours

What percentage of your time is spent on tasks only you can do?

Under 30% 30-50% 50-70% Over 70%

Which of these tasks do you handle personally? (Select all that apply)

Email administration Appointment scheduling Invoicing & billing Social media posting Data entry First-line customer service

Process Documentation & Systems

If you were suddenly unavailable for 2 weeks, how would your business operate?

Seamlessly - everything is documented and delegated Mostly OK - some things might get delayed Would struggle - lots depends on me directly Would be a crisis - business would basically stop

How often do you find staff doing things differently than you expected?

Rarely - output is very consistent Sometimes - minor variations Often - I regularly need to provide guidance Frequently - it's easier to do it myself

When you hire someone new, how long before they're fully productive?

Under 2 weeks 2-4 weeks 1-3 months Over 3 months

Financial Visibility & Control

How quickly can you access your current cash flow position?

Instantly - real-time dashboard Within a few hours Within 1-2 days A week or more

How accurately can you predict your revenue 3 months ahead?

Very accurate (within 10%) Somewhat accurate (within 20-30%) Rough estimate only No clear idea

Which financial metrics do you track regularly? (Select all that apply)

Gross profit margin Customer acquisition cost Customer lifetime value Working capital Revenue per employee None of these regularly

Growth & Scalability

If your business suddenly grew by 50%, what would happen?

We'd handle it easily We'd manage with some adjustments We'd struggle significantly We'd be completely overwhelmed

What's currently limiting your business growth? (Select all that apply)

My time constraints Staff capacity Cash flow Inadequate systems Market demand Maintaining quality

Customer & Marketing Systems

How well can you track which marketing activities bring in customers?

Very well - detailed attribution Reasonably - general sense Poorly - very limited tracking Not at all - no idea

How do you currently manage customer information?

Comprehensive CRM system Basic software or app Spreadsheets Notes, memory, ad-hoc methods

How would your customers rate their experience with your business?

Consistently great - verified through formal feedback or reviews Probably great - based on informal feedback or assumptions Mixed - some complaints alongside positive feedback Uncertain - we don't actively collect customer feedback Concerning - we know there are experience issues to address

Get Your Undertow Analysis

Enter your email to view your personalised Business Undertow Report

We'll also send you our weekly Queensland Business Insights (unsubscribe anytime)

Business Undertow Diagnostic

Operational Health Assessment

Get Your Undertow Analysis

Undertow Detection